RBC银行在蒙城招聘客服代表，专业培训+竞争力薪酬+奖金福利

● 招聘职位：Customer Service Representative（客服代表）点击申请

申请地址：https://jobs.rbc.com/ca/en/job/RBCAA00885452/Customer-Service-Representative?utm_source=indeed&utm_campaign=rbc_advicecentre

● 工作内容：

    1.Provide professional financial advice to new and existing RBC clients, assisting them with their financial needs

    2.Recommend products, services, and/or share information with clients to meet their unique immediate and future financial needs

    3.Support product and service recommendations with details that are easily understood and convert value towards the clients’ stated needs

    4.Manage risk and compliance routines when carrying out transactions

    5.Achieve higher levels of proficiency in this role by providing effective advice to clients regarding our products, services, and solutions

● 工作要求：

    1.Fluency in both English and French language skills (reading, writing, and spoken)

    2.Proven customer service and sales skills, preferably in the financial or service industry, as well as a track record of success in a client-focused, target-driven performance culture

    3.An aptitude for listening, establishing rapport and finding the right solutions for customers

    4.Excellent telephone manner, IT literacy, and digital knowledge, as well as multi-tasking and problem-solving skills

    5.An interest in mobile and digital devices and an ability to help clients navigate through self-serve applications

    6.Flexibility to accommodate alternating shifts throughout the week

● 工作要求：

    1.多种奖励：有竞争力的薪酬，奖金和福利；

    2.对个人发展专业的培训和指导；

    3.与一个充满活力，协作，进取，高效的团队合作；

    4.世界一流的金融服务培训计划；

    5.与客户建立密切关系的机会；

    6.更多的就业机会。

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