● 招聘公司:H&M
● 公司简介:H&M是Erling Persson于1947年在瑞典创立的服饰品牌。如今,H&M在全世界1500 多个专卖店销售服装、配饰与化妆品,H&M横扫欧洲街头,得力于公司兼顾流行、品质及价格的三合一哲学,以及积极扩张的政策。2016年6月8日,《2016年BrandZ全球最具价值品牌百强榜》公布,H&M排第79名。2018年12月,H&M入围2018世界品牌500强。
● 招聘职位:销售顾问 ● 职位性质:兼职 ● 职位薪酬:$30,000+
● 工作内容: - 根据H&M标准提供优质的直接和间接客户服务,满足销售楼层、试衣间和收银点的5项基本需求
- 礼貌而迅速地接听电话
- 根据H&M的指导方针,积极与服装相关的工作,包括加工,进货,补充,折叠,悬挂,陈列和陈列,以最大化销售机会
- 登记,报告和处理所有需要的交易,开具收据和包装商品
- 卸货卡车,接收,打开和打开商品和标签商品与安全标签
- 执行降价、调价、转账和现金出纳等日常工作
- 利用已建立的H&M政策和程序,协助商店预防损失和安全,并根据需要与商店管理合作
● Responsibilities: - Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point
- Answer phones courteously and promptly
- Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities
- Ring on the register, report and handle all required transactions, issue receipts and pack merchandise
- Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags
- Execute reductions, price changes, transfers and cash register routines
- Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed
● 职位要求: - 高中或同等学历优先
- 6个月客户服务经验,零售业优先
- 优秀的客户服务技能
- 识别和执行销售机会的能力
- 有能力和意愿操作收银机
- 良好的沟通和组织能力
- 能够在快节奏的环境中同时处理多项任务
● Requirements: - High School graduate or equivalent preferred
- 6 months of experience in customer service, retail industry preferred
- Excellent customer service skills
- Ability to recognize and execute selling opportunities
- Ability and willingness to run a cash register
- Good communication and organizational skills
- Ability to manage time and prioritize
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