● 招聘公司:加拿大丰业银行(Scotiabank)点击申请
● 招聘职位:客户代表(Customer Representative) ● 工作内容:As a member of the branch service team, you are responsible for contributing to the overall success of the branch by meeting negotiated Service Excellence Activity goals while adhering to Bank security, operational and compliance procedures and policies. Your negotiated goals include Service Excellence Activities, along with other objectives related to customer service standards, teamwork and personal development. More specifically, you are responsible for meeting customers’ day to day transactional needs, resolving their service and maintenance related inquiries and directing sales opportunities to the appropriate sales officer. You are responsible for contributing to the provision of human, straightforward and knowledgeable service through your daily interactions to foster a relationship of mutual trust and confidence with customers and other team members. ● 工作要求: - 通过工作或社区参与证明客户服务技能;
- 愿意以专业、友好和高效的方式提供帮助;
- 良好的英语或法语沟通能力;
- 能够灵活安排工作时间;
- 销售经验是一项资产,但不是必需。
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