● 招聘公司： 加拿大永明金融集团（Sun Life Financial）点击申请● 招聘职位： 客户服务代表（Client Care Representative） ● 工作内容： - Provide best–in- class customer service in assisting clients with their inquiries about our products, services, policies and claims through inbound calls;
- Solve client’s inquiries in a friendly and professional way from the very first call while adhering to Sun Life’s policies and procedures;
- Seek opportunities to proactively provide clients with additional information on Sun Life Financial products & services available to them to support their financial and health goals;
- Be measured against quality, efficiency and effectiveness goals to help you continuously improve.
● 工作要求： - 有客户服务工作经验；
- 能够处理多种计算机应用程序并学习新的应用程序；
- 在快节奏的环境中进行多任务的能力；
- 能以积极和专业的态度处理各种情况
- 优秀的聆听能力和良好的口头和书面沟通能力
- 能够在有组织的环境中灵活地工作；
- 法语是强制性的——双语是一种优势。
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