● 招聘公司: 加拿大航空公司(Air Canada)点击申请● 招聘职位: 福利行政专员(Benefits Administration Specialist) ● 工作内容: - Health and welfare plans in Canada, US and International;
- Provide timely responses to all benefit/leaves inquiries from employees, via e-mail and telephone;
- Including clarification of Air Canada policies, relating to benefits and leaves;
- Investigate and provide resolution to escalated benefit/leaves issues;
- Maintain integrity of Air Canada’s standard operating procedures (SOP’s);
- Escalate processing issues with regards to day-to-day transactions or calls received;
- Liaison with various stakeholders to review, investigate and resolve issues and facilitate timely Benefits Administration processing.
● 工作要求: - 大专以上学历,有相关工作经验;
- 具有良好的客户服务意识和良好的交际能力;
- 良好的人际关系和沟通能力;
- 熟练使用Microsoft Office办公软件:Word、Outlook、PowerPoint、Excel;
- 能够将报告和查询转换为通用术语;
- 双语(法语和英语)书写和口语。
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