● 招聘公司: 加航假期(Air Canada Vacations)点击申请● 招聘职位: 协调员(Coordinator, Cruise Groups) ● 工作内容: - Apply all procedures for group reservations and related activities;
- Ensure evolving needs are addressed/communicated and deadlines are attained during the process, from initial quote to final booking, including payment process to payables and receivables;
- Liaise with the different departments involved in the booking process;
- Prepare and send group agreements / contracts to travel agencies;
- Transmit all special requests and requested documents to proper intervening;
- Ensure proper documentation is forwarded to travel agencies;
- Prepare and submit requested reports to management and suppliers;
- Prepare and send to clients Cruise and air documents;
- Promote the services of Air Canada Vacations to travel agencies;
- Provide accurate details and information on group products to the travel agents;
- Maintain current and accurate group product knowledge, booking procedures and policies;
- Provide and maintain a high level of customer service and professionalism through telephone and public contacts.
● 工作要求: - 拥有旅游或1年预订部的大学文凭;
- 拥有优秀的组织和时间管理技能;
- 能够优先处理工作和解决问题;
- 掌握流利的法语和英语;
- 有较强的沟通和销售技巧,具有主动性、灵活性和良好的判断力;
- 掌握一定的计算机知识(Excel和Word)。
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