Perform verification for incoming requests for completeness and accuracy for registered and non-registered Group Savings Products and communicate via email and telephone with external/internal service partners and sponsors/clients to retrieve any missing detail/information;
Fulfill clients' requests with incoming work received from sales and service partners through various channels (CART/Paper/fax/email);
Work on several bank applications (e.g. Sales Platform, GPAC, RBIS) to complete tasks.