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[招聘·企业相关] 加拿大邮政(Canada Post)蒙城招聘服务代表,入职快,时间紧,还不快来!

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蒙特利尔求职招聘 发表于 2018-1-19 10:30:00 | 只看该作者 |阅读模式 打印 上一主题 下一主题 来自: 山西太原



●  招聘公司:加拿大邮政( Canada Post)
点击申请
●  申请链接:https://jobs.canadapost.ca/job/Montreal-Service-Representative%2C-Hybrid-QC/356418917/?feedId=222817&utm_source=Indeed&utm_campaign=CanPost_Indeed
●  招聘职位:服务代表Service Representative)
●  工作内容:
  • Investigates and resolves customer problems at the client site; closes the customer call and ensures accurate documentation of problem and solution; for certain types or priorities of calls, places a follow-up call to the customer to confirm problem resolution.
  • Analyzes trends in customer problems and complaints to determine root cause by reviewing CRM cases; identifies problem areas, communicates with the customers to resolve the problem; regularly monitors the corrective measure to there is no reoccurrence of problem.
  • Plans, develops and prioritizes customer visits as well as follow-up calls to discuss new products with the customer and to ensure they are satisfied with the product or service offering.
  • Educates and informs the customers of existing and new product and service offerings, and any changes to Mail Operation processes, including mail preparation, containerization or packaging.
  • Writes or modifies service proposals. Informs Mail Operations and all stakeholders of the signed agreements and any proposed changes.
●  工作要求:
  • 拥有中学学位、文凭或同等工作经验;
  • 有至少2年从事商业客户服务或商业销售的经验;
  • 掌握相关Microsoft Office软件。




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