● 招聘职位:
客户服务代表 - Centerville(点此申请)
申请地址:http://www.recruitingsite.com/csbsites/bestbuy/JobDescription.asp?SuperCategoryCode=12956&JobNumber=766618&JobTitle=CustomerServiceRepresentativeCentreville&lang=en&source=indeed.com&CODES=US_INT_INDEED
● 招聘企业:
百思买集团(Best Buy),全球最大家用电器和电子产品零售集团
● 工作内容:
1 Responsible for processing returned products, exchanges and service requests, and/or defective products
负责处理退回的产品,交换和服务请求和/或有缺陷的产品
2 Prepares register for transactions before and after shift. Performs "clean and bright" on all end caps around register
准备注册前后的交易。在注册结尾盖章
3 Works to build a relationship with store employees and provide support in order to help foster a motivated and enjoyable work experience
与商店员工建立良好关系,以帮助培养积极和愉快的工作氛围
4 Completes the accurate processing of all transactions
完成对所有交易的准确处理
5 Stays up to date with knowledge of Best Buy products by reviewing essential tools, and reference manuals
通过审查基本工具和参考手册,了解Best Buy产品的最新信息
6 Demonstrates skills in listening to customer requests and in creating the best solution for the customer effectively uses CARE PLUS and Product Service Plan (PSP) and Product Replacement Plan (PRP) selling processes
准确记录客户要求,为客户创造最佳解决方案。有效地使用CARE PLUS、产品服务计划(PSP)和产品更换计划(PRP)的销售流程
● 工作要求:
1 Minimum 3-6 months job related experience
至少3-6个月工作相关经验
2 Excellent communication and organization skills
良好的沟通和组织能力
3 Team player
有团队精神的人
4 Self starter and able to work independently
自我启发,能独立工作
5 Ability to learn quickly and be flexible
能够快速学习并灵活运用