● 招聘职位：英语客服代表（English customer service representative）点击申请
申请链接：https://ca.indeed.com/cmp/Teleperformance/jobs/English-Customer-Service-Representative-1f75340a85de8470?sjdu=vQIlM60yK_PwYat7ToXhk_ucI6aPsjIMAnRihpsDj8rhlfMTMwKjy1-CVG52qavSyOEhQRX7gxUL2JuA5yH9J3ZCa3RNYMY7YDz9kK9CBf-Ybmy14jvqGyp0z0WWxK8s
● 工作地点：2030 Pie IX Boulevard Suite 330，Montreal，QC，Canada H1V 2C8
● 招聘企业：
Teleperformance作为全球首席CRM服务供应商, 成立于1978年. 总部设在法国巴黎并在欧洲上市（欧洲证券交易所股票代码:5180）; 目前的坐席数量位居全球第一 （坐席数量超过79800个,员工超过88000人）; 业务遍及46个国家及地区; 长期核心客户超过1000家; 拥有246个呼叫中心并可提供66种以上语言和方言服务; 每年客户联络超过14亿次.
● 工作地点：2030 Pi
● 工作内容：
1.Answer customers’ enquiries in incoming calls – 1st call resolution – while provide excellent customer service
2.Analyze and propose solutions
3.Evaluate sales opportunities
4.Thrive as a team player in a fast-paced, high-energy, change-oriented environment
5.Exercise retention efforts when appropriate
● 工作要求：
1.Excellent English communication skills
2.Availabilities from Monday to Sunday 7 am to 11 pm
3.Schedule flexibility
4.Minimum of Secondary 5
5.Comfortable with computers
6.Great Work ethic, punctual, competitive and sales and customer service oriented
7.Call centre experience an asset
8.Customer service experience an asset
● 工作福利：
1.Salary of $11.25/h to $12.25/h
2.Health care benefits
3.Dental benefits
4.Employee and family assistance programs
5.Vacation pay
6.Sick day
7.Employee referral bonus
8.Tuition reimbursement
9.Various contests and initiatives
10.Career advancement programs
11.Training and mentoring programs
12.Employee discounts
13.Fun and comfortable work environment (potlucks, sports events, pool table and other festivities)
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