● 招聘公司： 加拿大航空公司（Air Canada）点击申请● 招聘职位： 福利行政专员（Benefits Administration Specialist） ● 工作内容： - Health and welfare plans in Canada, US and International;
- Provide timely responses to all benefit/leaves inquiries from employees, via e-mail and telephone;
- Including clarification of Air Canada policies, relating to benefits and leaves;
- Investigate and provide resolution to escalated benefit/leaves issues;
- Maintain integrity of Air Canada’s standard operating procedures (SOP’s);
- Escalate processing issues with regards to day-to-day transactions or calls received;
- Liaison with various stakeholders to review, investigate and resolve issues and facilitate timely Benefits Administration processing.
● 工作要求： - 大专以上学历，有相关工作经验；
- 具有良好的客户服务意识和良好的交际能力；
- 良好的人际关系和沟通能力；
- 熟练使用Microsoft Office办公软件：Word、Outlook、PowerPoint、Excel；
- 能够将报告和查询转换为通用术语；
- 双语(法语和英语)书写和口语。
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