非银行贷款解决方案提供商费尔斯通（Fairstone）蒙城招聘SBS客户服务代表，学历要求低，福利多多，待遇丰富，速申请

●  招聘公司：  费尔斯通（Fairstone）点击申请

●  申请链接：  https://fairstone.wd3.myworkdayjobs.com/en-US/FairstoneSponsoredJobs/job/Montreal-Quebec/SBS-Customer-Care-Representative_R12043?source=Indeed+organic

●  招聘职位：  SBS客户服务代表（SBS Customer Care Representative）

●  工作内容：

• Provide prompt, courteous and efficient service that exceeds customer expectations;
• Respond to service inquiries from customers and retailers in a full service environment, to resolve moderately complex issues;
• Make appropriate monetary and non-monetary adjustments to accounts as needed;
• Initiate account investigations involving customer disputes;
• Explain financing terms and responds to general dealer inquiries;
• Conduct commodity/courtesy calls to customers;
• Anticipate customer needs in order to promote various products through cross-selling/value-add opportunities;
• Ability to handle difficult customers independently with limited supervision.
  

●  工作要求：

• 1年以上客户服务、销售或呼叫中心工作经验；
• 很强的分析能力；
• 解决问题的能力；
• 良好的英语和法语口头和书面沟通能力；
• 良好的团队合作精神；
• 强大的计算机技能；
• 有消费金融行业经验者优先；
• 如有需要，可灵活安排工作时间，包括晚上、周末和节假日。
  

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