● 招聘公司: 加拿大百思买(Best Buy Canada)点击申请
● 招聘职位: 客户服务代表(Customer Service Representative) ● 工作内容: - Be responsible for the processing of all customer purchases, returned product, exchanges, service requests, and/or defective products;
- Communicate return, exchange, and/or service policies to determine best option for customer;
- Manage all inbound calls by answering questions; offers product and service sales opportunities to phone customers;
- Assist phone customers that come into the store to pick up their product;
- Help resolve in-bound customer problems and issues, escalating to management as necessary.
● 工作要求: - 良好的沟通和领导能力;
- 团队合作精神;
- 灵活性和热情。
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