加拿大麦吉尔大学（McGill University）蒙城招聘客户服务文员，待遇丰厚，环境条件好，快来申请吧！

●  招聘公司：  麦吉尔大学（McGill University）点击申请

●  申请链接：  http://www.mcgill.ca/careers/customer-service-clerk-cp0261

●  招聘职位：  客户服务文员（Customer Service Clerk）

●  工作内容：

• Responds to customer enquiries to provide information on unit`s products and services.   Assists customers in locating and ordering the unit's products;
• Verifies prices, codes and condition of merchandise, and makes adjustments. Processes warranty claims concerning external repairs;
• Participates in taking inventory.   Removes and prepares stock for return to supplier;
• Maintains a filing system appropriate to the activities of the unit, including inventory and customer database;
• Uses equipment such as a computer terminal, printer, telephone, calculator, microfiche, photocopier, fax machine and other office equipment;
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.
  

●  工作要求：

• 有一年的相关工作经验；
• 掌握英语和法语；
• 能够有效地处理客户的要求，询问和投诉；
• 电话技能和准确传送和接收信息的能力；
• 能够在PC环境下使用文字处理、电子表格和数据库包工作。
  

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