● 招聘单位：Canadian Security Intelligence Service 加拿大安全情报局
● 招聘职位：客户关系分析 ● 职位性质：全职 ● 职位薪酬：$60,000+
● 工作内容： - 与客户(包括高级管理人员和执行人员)、合作伙伴和外部供应商保持联系。
- 支持、设计、开发、增强和实现计算机应用系统和程序。
- 评估现有计算机系统的性能，排除问题和解决问题。
- 与IT技术团队协调问题诊断、根本原因分析和问题解决的实现。
- 提供改善资讯科技系统及服务的建议。
- 通过维护、监视、实现和支持IT提供和支持的所有系统和流程，确保IT服务的完整性、稳定性和可用性。
- 通过定期报告完成的工作结果，促进和维护IT知识转移。
- 在部署之前，通过利用行业最佳实践、历史信息、经验、工具和流程来验证和验证技术解决方案和服务。
- 通过研究和跟踪技术的最新发展，保持对公司技术服务的知识和使用。
● Responsibilities： - Liaise with clients (including senior management and executive), partners and external vendors to resolve issues and recommend next steps.
- Support, design, develop, enhance, and implement computer application systems and programs.
- Evaluate the performance of existing computer systems, plan and direct upgrades and improvements, troubleshoot problems / test and resolve issues.
- Coordinate problem diagnostics, root cause analysis, and implementation of problem resolution with IT technical teams.
- Provide recommendations to enhance IT systems and services.
- Ensure the integrity, stability, and availability of IT services by maintaining, monitoring, implementing, and supporting all systems and processes provided and supported by IT.
- Promote and maintain IT knowledge transfer through regular reporting on results of completed work.
- Verify and validate technology solutions and services prior to deployment by leveraging industry best practices, historical information, experience, tools, and processes.
- Maintain knowledge and use of technical corporate services by researching and keeping abreast of the latest developments in technology.
● 职位要求： - 本科或硕士学位，要求一年相关工作经验。
- 大专以上学历或同等学历的专业技术人员，要求两年以上相关工作经验。
- 研究领域为计算机科学、电子电气工程、网络安全、电信。
- 教育项目必须来自加拿大认可的认证学习机构。
● Requirements： - Undergraduate or Masters degree and one (1) year of related experience
- Technologist diploma or a Professional technologist equivalency designation and two (2) years of related experience
- Fields of study: Computer science, electrical/electronics engineering, network security, telecommunications.
- The educational program must be from an accredited learning institution recognized in Canada.
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