拥有出色的客户体验的航空公司西捷航空（WestJet）蒙城招聘通讯联络员，知名度高，待遇好，快来申请吧！ - 蒙城汇

● 招聘公司：西捷航空（WestJet）点击申请

● 申请链接： https://career4.successfactors.com/career?career_ns=job_listing&company=WestJet&navBarLevel=JOB_SEARCH&rcm_site_locale=en_US&career_job_req_id=73811&selected_lang=en_US&jobAlertController_jobAlertId=&jobAlertController_jobAlertName=&_s.crb=XXjscsDtOGVlniGsMhiDyhp2mjM%3d&jobPipeline=Indeed

● 招聘职位：通讯联络员（Coordinator - Communications）

● 工作内容：

Local airport operational point of contact for internal and external departments; Take the lead on any local airport facilities failures/ breakdowns (Bag belt/ security breach etc);
Pro-actively adjust staffing levels to cover operationally required shifts and IROP recovery;
Monitor all arrival and departures of their airport to identify any local guest connection issues up or down line, including code-share and interline guests;
Prepare and deliver operational content for daily shift briefings, providing operational updates for day of and forward-looking operations;
Ensure manpower efficiencies are met or exceeded by finding staffing efficiencies;
Communicate and coordinate commercial decision requests with GSM, Operations Lead, and local Airport Authority (i.e. Gating, etc.);
Act as the technical expert regarding specific partner airline agreements, including (but not limited to) ticketing, baggage, flight schedules, and special guest handling;
Assist GSOL in the re-accommodation of code-share and interline guests in accordance with IATA Resolution 735d;
Ensure all duties are assigned and breaks are taken at operationally appropriate times in alignment with Airport scheduling standards; create a job map as assigned (staff manager);
Communicate daily operational updates and changes to all affected internal and external stakeholders;
Communicate all operational challenges with the Operations Lead and Guest Service Manager;
Point of contact for frontline staffing for day-of emergencies or sick calls; update Staff Admin throughout the day to record all shift exceptions (meetings, sick calls, etc);
Responsible for daily delay coding at local airport; Ensure the gate events tracker is accurate and follow up completed;
Provide approval to Ground Handling partner for OT and other charges associated with an IROP and track costs accordingly.

● 工作要求：

1年机场运营经验；
良好的沟通技巧；
熟练使用MS Office办公软件PowerPoint、Word、Excel和Outlook；
具备机场所有职能部门的SabreSonic、员工行政、员工经理、NetTracer、移动控制、WIN等方面的先进工作知识，并执行机场标准和程序；
具有良好的安全意识；
具有在对时间敏感的情况下做出操作决策的能力；
对关键绩效指标指标的理解，包括调整班次对车站劳动力预算的影响；
了解地面操作是一项资产。