● 招聘单位：Chartwell Retirement Residences
● 单位简介：作为超过180家退休和长期护理住宅的所有者和运营商，Chartwell Retirement Residences是加拿大老年人中最大的参与者。我们的共同使命是为老年人提供更快乐、更健康和更充实的生活体验，为我们住院医生的亲人提供内心的平静，吸引和留住关心改变世界的员工。● 招聘职位：双语区域餐饮部经理 ● 职位类型：全职 ● 职位薪酬：$70,000+ ● 工作内容： - 支持Chartwell餐饮项目和品牌体验评估标准，该标准聚焦于四个关键的餐饮主题:安全、选择、质量和服务。
- 沟通和培训以确保符合Chartwell食品和饮料标准，并确保所有相关的健康和安全法规/法规得到保持。
- 与区域内所有食品服务经理(FSM)进行菜单和配方开发会议，以确保菜单与当地居民的最爱保持良好的平衡，并确保食品是新鲜的。
- 为Chartwell的厨师培训项目提供培训和支持，重点是食品准备、烹饪技术和餐盘展示，以制定一致的食品质量标准，并实现最高水平的居民满意度。
- 为Chartwell的服务器培训计划提供培训和支持，重点是服务步骤的顺序，以提供一致的服务标准，并实现最高水平的居民满意度。
- 与主管、区域运营部门沟通，支持餐饮优先事项并解决问题
● MAJOR RESPONSIBILITIES： - Supporting the Chartwell Food and Beverage Program and Brand Experience Assessment Standards which focus on four key Food and Beverage topics: Safety, Selection, Quality and Service.
- Safety: communication and training to ensure compliance with Chartwell Food and Beverage Standards and to ensure all relevant health and safety regulations/legislation is maintained.
- Selection: menu and recipe development sessions with all Food Service Managers (FSM) within the region to ensure menus are well balanced with resident favorites and food is made fresh.
- Quality: training and support for Chartwell’s Cook Training Program focused on food preparation, cooking techniques and plate presentations to produce a consistent food quality standard and achieve the highest level of resident satisfaction.
- Service: training and support for Chartwell’s Server Training Program focused on the sequence of service steps to provide a consistent service standard and achieve the highest level of resident satisfaction.
- Communicating with Directors, Regional Operations to support Food and Beverage priorities and address concerns.
● 职位要求： - 3-5年餐饮管理经验。
- 有高级生活经验者优先。
- 有区域团队领导经验者优先。
- 有餐饮培训经验者优先。
- 成功完成认可机构的餐饮管理大专学历。
- 目前在区域和省级认证(MAPAQ，公共卫生，食品处理，智能服务等)。
- 红印章厨师或同等资格者优先。
- 出色的人际交往能力，能够有效地与公司各个层次的员工进行互动。
- 具有领导才能，能够激励他人提供最高标准的客户服务。
- 能够在快节奏的环境中工作，并具有很强的组织和时间管理能力。
- 较强的分析和解决问题的能力。
- 具有团队合作精神，能够在没有直接权力的情况下施加影响。
- 有效的沟通技巧-包括优秀的书面、口头和表达能力。
- 熟练使用微软办公软件。
- 需掌握英法双语
● REQUIRED QUALIFICATIONS： - 3-5 years of Food and Beverage Management experience.
- Senior Living experience preferred.
- Regional team leadership experience preferred.
- Food and Beverage training experience preferred.
- Successful completion of a post-secondary qualification in Food and Beverage Management from a recognized institution.
- Current in regional and provincial certifications (MAPAQ, Public Health, Food Handler, Smart Serve, etc).
- Red Seal Cook or equivalent qualification is preferred.
- Exceptional interpersonal skills to interact effectively with individuals at all levels of the organization.
- Leadership skills with the ability to inspire others to provide the highest standard of customer service.
- Ability to work in a fast-paced environment and demonstrate strong organization and time management skills.
- Strong analytical and problem solving skills.
- Team player with the ability to influence without direct authority.
- Effective communication skills - including excellent written, verbal and presentation abilities.
- Computer proficiency – Microsoft Office (essential).
- Bilingual (for Quebec)
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