● 招聘公司：麦吉尔大学（McGill University）点击申请
● 招聘职位：服务代表（Service Representative） ● 工作内容： - Provides general and detailed information concerning University programs and policies. Informs others concerning admission, registration and student accounts procedures. Ensures distribution of information packages, letters, forms and applications.
- Processes documents related to admissions, registration and placement tests. Assesses eligibility according to established guidelines. Prepares acknowledgement and decision letters.
- Maintains, updates records and files. Sorts, codes, enters and verifies information. Ensures the accuracy and completeness of information. Investigates and follows up on discrepancies. Consults appropriate documentation or resource persons in order to obtain and provide information. Resolves problems. Refers complex problems to resource persons.
- Initiates others in unit activities. Follows up as appropriate.
- Prepares documents such as lists and reports.
- Maintains inventory of materials and supplies for unit.
● 工作要求： - 3年相关工作经验
- 必须以客户为中心，以服务为导向，在任何时候都保持专业的态度和形象；
- 具备清晰地接收、保留和传递信息的能力，并能在各级进行清晰有效的沟通
- 具有起草信函的能力，能正确校对文件，使用两种官方语言的正确拼写、语法、标点符号和格式；
- 有较强的组织能力，能够在快节奏、动态的环境中同时处理多项任务、分清轻重缓急，并能在压力下完成多项任务；
- 熟练的技术应用能力，能够在PC环境下使用MS Word, Excel和Outlook, Banner (BSA, SIS)和Minerva SR Admin；
- 良好的英语听说读写能力。法语，口语和书面语。
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