● 招聘公司: 加拿大国民银行(National Bank of Canada)点击申请● 招聘职位: 客户服务代表(Customer Service Representative) ● 工作内容: - Offer personalized and efficient service;
- Take charge of clients by identifying and anticipating their needs and steering them toward electronic solutions (ABM or Internet) or the right advisor;
- Propose and inform clients about specific Bank products and services ;
- Perform operational activities ;
- Answer phone calls and client reqests;
- Complete the scheduled training activities in order to acquire the knowledge required for the position;
- Learn and comply with established policies, standards and procedures.
● 工作要求: - 高中以上学历,两年以上相关工作经验或大专以上学历;
- 有销售和客户服务经验;
- 银行产品和服务知识,资产;
- 工作时间的灵活性,这是一项资产;
- 灵活覆盖多个分支机构,是一项资产;
- 双语(口语和书面)-英语和法语。
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