● 招聘公司：加拿大皇家银行（RBC）点击申请● 招聘职位：客户服务代表培训（Client Service Representative Trainee） ● 工作内容： - Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities;
- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business;
- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions;
- Proactively take ownership of resolving and preventing client banking problems;
- Cultivate and maintain relationships with partners to work as one RBC team;
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.
● 工作要求： - 展示了将客户放在第一位的热情，以及成功实践，目标驱动的解决方案环境；
- 掌握广泛的设备，例如、智能手机、平板电脑、笔记本电脑等；
- 学习金融概念的信心和能力，以及获得加拿大投资基金或加拿大证券课程的意愿；
- 要求具备双语能力:法语和英语。
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