● 招聘公司：加拿大TD银行 点击申请● 招聘职位：客服呼叫中心代理（Customer service, call center agent） ● 工作内容：Reporting to the Team Leader, Client Services, the Insurance Advisor counsels individuals in regards to their auto and property insurance needs and maintains the maximum level of service for our existing clients; handles service and sales calls to ensure the maximum level of service for our clients. Shifts will vary. Each call is different and we support you to ensure your success at work. Our training programs are within the best in the industry and we help you develop your competencies through coaching. - Responsible for achieving sales, quotes and call targets.
- Ensures quality and productivity objectives are met.
- Processes call backs, submissions and mail in a timely manner.
- Accountable for providing a high level of service to our clients.
- Flexible to perform various assigned tasks
- Promotes company features and benefits as part of ongoing portfolio reviews.
- Cross sell a variety of products at every opportunity
- Promotes client loyalty through attention to detail and relationship-building.
- Remains current on all company philosophies and procedures.
- Accepts risks within established guidelines.
● 工作要求： - 有很强的销售才能、更好的客户服务导向；
- 人际交往能力很强、有很好的组织和时间管理技巧；
- 有很好的电脑操作技能；
- 有呼叫中心或个人保险工作经验；
- 掌握流利的双语(法语/英语)。
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