● 招聘公司： 加拿大航空公司（Air Canada）点击申请
● 招聘职位： 业务流程和创新管理人员（Business Processes and Innovation Manager） ● 工作内容： - Participate in new product development projects to ensure that Contact Centres delivery remains a priority during design/development phases;
- Support Marketing and other branch initiatives;
- Deliver new products, policies and processes successfully;
- Optimize revenue by focusing on enhancements or process changes that increase sales or reduce cost within Contact Centres
- Work with subject matter experts to research and develop business requirements;
- Develop and prepare required business case(s);
- Liaise closely with other business units such as IT, Training, Marketing, etc.;
- Support operational functions by focusing on Contact Centre improvements;
- Review current products to ensure that they continually meet original design specifications and initiate enhancements as required.
● 工作要求： - 掌握英法双语；
- 有航空公司工作经验者优先；
- 拥有强有力的领导能力；
- 能够有效地管理时间以及解决问题。
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