● 招聘公司： 蒙特利尔银行金融集团（BMO Financial Group）点击申请
● 招聘职位： 服务代表（Service Representative） ● 工作类型： 全职 ● 工作内容： - Process and/or fulfill transactions, perform audit/ reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis.
- Resolve discrepancies that include occasional non-routine situations in accordance with standard procedures.
- Record and verify data for fulfillment and/or further handling.
- Perform administrative tasks such as distributing/ collecting documentation and information to or from other internal departments or institutions, archiving historical documentation, assisting in the preparation of management reports, reconciling activities on a daily, weekly or monthly basis.
- Escalate non-standard and/or non-routine issues, where applicable, as per guidelines.
- Ensure quality control standards are met for own work prior to proceeding with each workflow activity, as required by procedures.
- Identify potential risk situations and escalate to more senior team members.
- Review transactions and requests for compliance with regulatory and Bank requirements, as required.
● 工作要求： - 拥有高中学历；
- 拥有法语和英语书面和口头表达能力。
- 有1至2年相关工作经验；
- 了解业务单元使用的应用程序；
- 理解业务部门的关键产品和服务、流程和控制；
- 有基本的部门系统和应用知识。
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