● 招聘公司:加拿大CGI公司点击申请
● 招聘职位:服务柜台技术员(Service Desk Technician) ● 工作内容: - Work in a technical support center in order to provide telephone assistance to corporate clients;
- Record incidents reported by clients, support the client through the problem resolution process - Escalate the incident to a higher level, if applicable;
- Work in close collaboration with specialized technical teams. Training specific to CGI will be provided.
● 工作要求: - 熟悉Windows NT和XP操作系统以及多种微软办公软件;
- 良好的网络知识;
- 需要掌握巴西葡萄牙语和英语;
- 有团队精神,有自主性,足智多谋。
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