学历不限！BMO银行在蒙城招人啦，就等你来！

蒙特利尔求职招聘 · 发表于 2017-12-26 10:30:00

● 招聘公司：蒙特利尔银行（BMO）点击申请

● 申请链接： https://bmo.taleo.net/careersection/2/jobdetail.ftl?lang=en_GB&job=1700023966&src=JB-10207

● 招聘职位：呼叫中心质量管理员( Call Quality Officer)

● 工作类型：全职

● 工作内容：

1. Be accountable to monitor inbound and outbound calls to assess: quality; compliance; customer service opportunities; and best practices providing reporting to Management to action；
2. Identify coaching opportunities and provide information to assist line managers in coaching, training and mentoring of employees；
3. Provide input for reports and analysis to the Quality & Compliance Manager and Leadership Team, highlighting areas of non-compliance and areas of concern.

● 工作要求：

1.  优秀的协调能力；
2.  英语法语流利；
3.  扎实的银行产品知识；
4.  有相关MAAS, TSYS, Customer Connect, NCCS, ECOR工作经验。

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