● 招聘公司：蒙特利尔银行（BMO）点击申请
● 招聘职位：客户服务代表（Customer Service Representative） ● 工作内容： - Serve and delight each customer during every interaction and execute financial transaction including deposits, withdrawals, bill payments, foreign currency requests and/or other account transactions in an efficient and professional manner;
- Proactively demonstrate lobby leadership and educate our customers on self-serve options available to them with the goal to deliver an enhanced customer experience;
- Understand our customers’needs through quality conversations and identify opportunities to promote the right financial products and services to meet their needs;
- Refer customers to branch team members and partners who can have quality needs based conversations to explore customers financial needs and goals;
- Maintain overall appearance and presentation of the branch;
- Actively participate in regular coaching sessions and team meetings.
● 工作要求： - 有积极、热情的态度以及很强的人际交往能力；
- 掌握法语和英语；
- 有良好的客户服务经验；
- 具有良好的销售和服务能力；
- 拥有计算机操作技能。
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