OTT蒙特利尔分行招聘分行经理、客户经理、CSR客服代表和市场专员职位，欢迎广大能人志士前来应聘。5月25日（周四）我们将于OTT蒙特利尔分行举办专场招聘会，欢迎各领域专才积极参加！ 地址：1250 Boulevard René-Lévesque O , Montréal, QC H3B 4W8 报名方式：请将简历与申请职位发送至 HR@OTT.CA 截止时间：5月23日 （具体时间与流程将通过邮件邀请另行通知） OTT为您提供广阔的舞台, 助您实现梦想。如果您热爱交易，敢于挑战自我，有较强的分析能力，那么我们可以助您成功！
如果您是一位优秀的VIP客户经理，有良好的服务素养，敏锐的信息反馈能力，时常得到广大客户的肯定，那么您就是我们理想的人选!
如果您开拓进取，富有创造力和领导力，社会资源丰富，善于交际，有良好的商业谈判能力，那么您就是我们理想的人选！
如果您是……，还等什么？您就是我们想要的人才！赶快加入我们吧！ 蒙特利尔分行 (Montreal) OTT has multiple lines of business in the financial services industry. OTT Financial Inc. provides foreign exchange dealing and money transferring services. OTT Capital Corp. is an exempt market dealer as well as a portfolio manager and investment fund manager. OTT Financial Canada Inc., being an investment dealer and a member of IIROC and CIPF, is a Canadian discount broker specializing in order-execution-only services for investors, traders and fund managers in the OTC derivatives including currencies, commodities and indices.
OTT has grown to be a leading financial service provider within the Chinese community in Canada, which prides itself on its integrity, experience, and commitment to the needs of over 10,000 high net worth individuals and families.
Branch Manager 分行经理We are looking for an experienced Branch Manager to support our business growth in Montreal. The primary responsibility is to manage branch office and staff as well as meet the targets of client acquisition, service quality and sales volume. This role also involves working with the internal teams to ensure a coordinated approach to satisfy clients.
Responsibilities - Manage day-to-day operation to ensure that branch client acquisition, service quality and sales volume goals are fully achieved.
- Build up and maintain co-operative relationships with business partners in local markets.
- Provide personnel management, coaching, and supervision of branch staff.
- Prepare weekly, monthly, and ad-hoc reports in accordance with internal policies, and report to head office.
- Advise head office promptly of branch office issues.
- Perform other duties as assigned or requested by head office.
- Perform all job responsibilities with a positive approach at all times.
Requirements - Post-secondary education or equivalent.
- Proven success in managing people, client relationships as well as sales marketing.
- Strong organizational skills, and able to adapt to changing circumstances.
- Strong work ethic and excellent communication skills.
- Strong ability to resolve issues in a timely and efficient manner.
- Knowledge of foreign exchange dealing and money transferring services preferred.
- Completion of CSC or EMP courses preferred.
- English and Mandarin or Cantonese are required. French proficiency is preferred.
We are an organization comprised of financial industry thought leaders who are passionate about making a difference in the lives of our clients. Our talent team is an inspired, highly-dedicated, and results-oriented group with a focus on empowering our clients and partners to maximize their business results. At OTT Financial Group, you will have the opportunity to be part of a highly collaborative, growing, and developing team who will be critical to meeting our company strategic goals and fostering a highly engaged, productive, and innovative environment.
OTT Financial Group is an equal opportunity employer. We offer a competitive salary, a full benefits package, plus an additional uncapped performance-based bonus. To learn more about us, visit our www.ott.ca website.
Account Manager 客户经理Responsibilities - Develop clients through networking, seminars, and referrals.
- Understand the needs of clients and build trusted relationships with clients.
- Promote the company's financial products & services to address clients’ needs.
- Work with internal teams to identify and recommend cross-sell opportunities.
- Drive revenue growth by acquiring new clients, closing sales and meeting targets.
- Prepare weekly, monthly and ad-hoc reports to the management team.
- Represent the company in a professional manner and adhere to a proper work ethic.
- Performs other duties as assigned or requested.
Qualifications and Requirements - Post-secondary education or equivalent.
- Self-motivated, resourceful, entrepreneurial and relationship-focused.
- Exceptional interpersonal skills and ability to interact with all personality types.
- Excellent communication and presentation skills.
- Strong attention to details and solid problem-solving skills.
- Proven sales experience and established network in the marketplace.
- 5+ years of experience in the banking or other financial services sectors preferred.
- Completion of CSC or EMP courses preferred.
- Mandarin or Cantonese language skills preferred.
We are an organization comprised of financial industry thought leaders who are passionate about making a difference in the lives of our clients. Our talent team is an inspired, highly-dedicated, and results-oriented group with a focus on empowering our clients and partners to maximize their business results. At OTT Financial Group, you will have the opportunity to be part of a highly collaborative, growing, and developing team who will be critical to meeting our company strategic goals and fostering a highly engaged, productive, and innovative environment.
OTT Financial Group is an equal opportunity employer. We offer a competitive salary, a full benefits package, plus an additional uncapped performance-based bonus. To learn more about us, visit our www.ott.ca website.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
To apply: please email your resume directly to hr@ott.ca .
Customer Service Representative 客服代表As a Customer Service Representative (CSR), you will be acting as a liaison between OTT and its customers. You will provide customers with Forex and related product/services information and address customers’ needs with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities - Create a customer-oriented culture where customers are respected including welcoming customers with greetings and providing walk-in customers with tea/coffee/water
- Manage inbound/outbound calls in a timely, friendly and effective manner
- Provide quality services to clients over the phone, through the Internet and/or face to face
- Perform customer verification in accordance with requirements and policies
- Identify and assess customers’ needs to reach solutions and achieve satisfaction
- Keep records of communication with customers and records of transactions
- Communicate and coordinate with internal departments when necessary
- Build sustainable relationships with customers through trust and communication
- Attend training sessions to improve knowledge and performance, such as the regulations and guidelines issued by FINTRAC as well as OTT’s internal policies
- Ensure accuracy and effectiveness in using OTT’s business processing systems
- Meet personal/team qualitative and quantitative targets
- Maintain a cleaning work environment
- Achieve a score no less than 90% in each of the ongoing training assessments.
Requirements - Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of circumstances.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Language proficiency in French, English, and Mandarin or Cantonese is required.
We are an organization comprised of financial industry thought leaders who are passionate about making a difference in the lives of our clients. Our talent team is an inspired, highly-dedicated, and results-oriented group with a focus on empowering our clients and partners to maximize their business results. At OTT Financial Group, you will have the opportunity to be part of a highly collaborative, growing, and developing team who will be critical to meeting our company strategic goals and fostering a highly engaged, productive, and innovative environment.
OTT Financial Group is an equal opportunity employer. We offer a challenging work environment, competitive base salary, performance-based bonus, full benefits package, recognition for your accomplishments, and opportunities for personal and professional growth. To learn more about us, visit our www.ott.ca website.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
To apply: please email your resume directly to hr@ott.ca .
Business Development Representative 市场拓展专员We are looking for experienced Business Development Representatives to support our business growth in Toronto. In this role, you will acquire new merchant service relationships through prospecting, direct face-to-face, phone channel, digital/social media, strategizing, industry associations, franchises, vendors/suppliers, and any other category desirable.
Responsibilities - Make recommendations to both new prospects & existing clients on the various solutions OTT offers to satisfy their business needs
- Accountable for achieving our ambitious customer acquisition and revenue growth objectives
- Establish and maintain relationships with representatives of business, government, and a variety of other organizations
- Highly skilled in dealings with business owners, decision makers and internal partners
- Manage complex negotiations with integrity and professionalism
- Provide a high standard of customer service with a focused effort and specific goals around strengthening the customer relationship.
Requirements - 2 years of prior Business Development experience in B2B Merchant Services, Payment Processing, Merchant Processing, Outside Sales, Bankcard, Financial Services, or POS
- Build relationships easily with people from all backgrounds
- Ability to listen to clients, understand their needs and determine how we can help them achieve their goals
- Strong direct face to face and ability to self-source leads
- Career oriented individuals focused on building a reputation for success and integrity in the merchant services/payment processing industry for the long-run
- You are resourceful and technologically savvy; comfortable with tablet and cloud-based solutions and able to apply technology to help grow small businesses
- Qualify and present solutions to clients based on consultative approach
- Propose available packages and/or services tailored to the customers’ needs
We are an organization comprised of financial industry thought leaders who are passionate about making a difference in the lives of our clients. Our talent team is an inspired, highly-dedicated, and results-oriented group with a focus on empowering our clients and partners to maximize their business results. At OTT Financial Group, you will have the opportunity to be part of a highly collaborative, growing, and developing team who will be critical to meeting our company strategic goals and fostering a highly engaged, productive, and innovative environment.
OTT Financial Group is an equal opportunity employer. We offer a challenging work environment, competitive base salary, performance-based bonus, full benefits package, recognition for your accomplishments, and opportunities for personal and professional growth. To learn more about us, visit our www.ott.ca website.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
To apply: please email your resume directly to hr@ott.ca .
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