● 招聘公司：Seedbox Technologies
● 公司简介：Seedbox欢迎这个时代最具创造力、好奇心和雄心勃勃的员工。我们位于蒙特利尔，提供网站设计和开发、数字营销和娱乐媒体服务。我们创造有用和有利可图的业务解决方案。● 招聘职位：客户服务代表 ● 职位类型：全职、合约 ● 职位薪酬：$15.50/hour+commissions ● 工作内容： - 通过线上、电子邮件和电话(追加销售、产品推荐、账单查询、基本技术支持等)等方式与客户建立关系；
- 提供定制化的解决方案，让我们的客户满意并提升回头率；
- 利用专业知识和互动抓住销售机会；
- 作为一个团队来完成目标并确保高水平的服务和质量。
● Responsibilities： - You build relationships with clients via live chat, email, and phone (upselling, product recommendations, billing inquiries, basic technical assistance, and more);
- You offer customized solutions to keep our customers happy to stay and increase retention;
- You use your expertise and genuine interaction to capitalize on sales opportunities;
- You work as a team to achieve goals and ensure high levels of service and quality.
● 职位要求： - 拥有优秀的英语听说读写能力(掌握法语和其他语言优先)；
- 可以在家工作；
- 在客户服务环境中有良好的业绩记录，并发现销售的乐趣和激励；
- 能够同时管理多个职责(聊天/电话/电子邮件)；
- 熟悉在线流媒体服务和web浏览器；
- 打字的速度快到可以同时进行多个对话。
● Requirements： - You possess excellent English spoken and written skills (French and other languages is an asset);
- You are able to work from home;
- You have a great track record within a customer service environment and find sales fun and motivating;
- You are able to manage multiple responsibilities simultaneously (chat / phone/ email);
- You are familiar with online streaming services and web browsers;
- You can type fast enough to keep up multiple conversations;
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