● 招聘公司：RBC
● 公司简介：加拿大皇家银行（Royal Bank of Canada）成立于1864年，是加拿大市值最高、资产最大的民营银行，也是北美领先的多元化金融服务公司之一。在全球，加拿大皇家银行拥有约七万名员工，在30多个国家设立有分支机构，为1400多万客户提供各类金融服务。
● 招聘职位：客户顾问 ● 职位性质：兼职 ● 职位薪酬：$20,000+ ● 工作内容： - 完成交易，确定销售机会，主动与分行客户接洽，提供卓越的服务体验；
- 利用技术客户体验，推动解决方案并保留业务；
- 向客户介绍RBC合作伙伴的能力，亲自完成客户解决方案，为团队的成果做出贡献；
- 主动承担客户银行问题的责任；
- 培养和维护与合作伙伴的关系，使其成为一个RBC团队；
- 通过遵守合规程序、流程和控制来管理风险，在完成交易时保护客户和股东的利益。
● Responsibilities： - Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to work as one RBC team
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
● 职位要求： - 将客户放在第一位，以及解决方案的成功；
- 优秀的沟通技巧和情商；
- 弹性工作时间的灵活性；
- 要求掌握法语和英语。
● Requirements： - Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
- Drive and self-motivation, as well as excellent communication skills and emotional intelligence
- Personal flexibility to work flex hours
- Bilingualism required: French & English
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