● 招聘公司:TELUS
● 公司简介:TELUS是加拿大领先的全国性电信公司,年收入96亿美元,拥有1,200万客户,其中包括650万无线用户、400万有线网络接入线路、120万互联网用户和17万TELUS电视用户。TELUS自2000年起由总裁兼首席执行官Darren Entwistle领导,提供广泛的通信产品和服务,包括数据、互联网协议(IP)、语音、娱乐和视频。● 招聘职位:中小型企业客户经理(30 - 150)
● 职位类型:全职 ● 职位薪酬:$90,000+ ● 工作内容: - 给潜在的中小企业客户打电话
- 推广及销售无线及有线服务
- 与关键决策者建立信任、忠诚和稳固的长期关系
- 了解当前和潜在客户的沟通需求、业务问题和购买动机
- 为客户的无线及有线服务进行“需求分析”
- 提供及时有效的服务,为客户的业务需求提供正确的解决方案
- 拥有执行级客户关系、战略业务规划和服务交付
- 根据TELUS的政策和程序谈判并签订合同协议
- 提供准确及时的预测,渠道卫生,目标/目标更新,以实现所有区域计划和团队年度目标
- 利用客户业务计划创建客户计划
- 通过领导客户团队来驱动真实的、长期的业务价值,保持客户满意度的高水平
● Responsibilities: - Cold calling prospective SMB clients
- Promoting and selling wireless and wireline services
- Building trust, loyalty and solid long-term relationships with key decision-makers
- Understanding current and prospective customers' communication needs, business issues, and buying motives
- Conducting "needs analysis" for clients' wireless and wireline services
- Delivering the right solution for clients' evolving business requirements with prompt and efficient service
- Owning executive-level client relationships, strategic business planning and service delivery
- Negotiation & entering into contractual agreements in accordance with TELUS' policy and procedures
- Providing accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets
- Utilizing client business plan to create account plans
- Maintaining high levels of customer satisfaction by leading the account team to drive real and long standing business value
● 职位要求: - 技术销售知识
- 具有战略思考和行动的能力,包括浏览客户或潜在组织的各个层面
- 选择和筛选有利可图的机会
- 实现增长和盈利的能力
- 成功地管理了短期和长期的销售周期,同时有效地、持续地应用了一个多步骤的销售过程/方法
- 销售和有效管理客户关系的证据
- 2-5年以上IT或电信行业成功销售经验
- 类似行业经验:信息技术(IT)解决方案、安全、电话互联网协议(IP)、云、物联网(IoT)
- 需要本地旅行,需要有效的驾驶执照,驾驶摘要/记录将被审查,并必须符合TELUS公司的标准
- 大专或同等学历:销售经验与新业务发展相结合
● Requirements: - Technical sales knowledge
- Ability to think and act strategically, including navigation through all levels of a client or prospect organization
- Selecting and qualifying profitable opportunities
- Ability to deliver on growth and profitability
- Demonstrated success managing both short and long-term selling cycles while effectively and consistently applying a multi-step selling process/methodology
- Evidence of selling and effectively managing customer relationships
- 2-5+ years of successful sales experience in the IT or telecommunications industry
- Experience in similar industry: Information Technology (IT) Solutions, Security, Telephony Internet Protocol (IP), Cloud, Internet of Things (IoT)
- Local travel is required, a valid driver's license is required, driving abstract/record will be reviewed and must meet the TELUS Corporate standard
- Post-secondary education or equivalent experience: sales experience blended with new business development
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