● 招聘公司:VANS
● 公司简介:Vans(范斯)是1966年3月16日由保罗·范·多伦创始的原创极限运动潮牌,公司位于美国南加州,以极限运动起家,包括滑板、冲浪、BMX、滑雪等。以滑板运动为根,将生活方式、艺术、音乐和街头时尚文化等注入Vans美学,形成别具个性的青年文化标志,成为年轻极限运动爱好者和潮流人士认同欢迎的世界性品牌!
● 招聘职位:PT库存主管(st - catherine 8107 Montreal, QC) ● 职位性质:兼职 ● 职位薪酬:$40,000+
● 工作内容: - 销售及监督:协助最大化门店销售并达成门店销售目标。根据主要目标监控销售进度和结果。领导销售部门的客户参与,并就客户参与问题向员工提供指导和反馈,从而创造高效的工作环境。在店长的指导下,协助执行劳动和工资费用的管理,使销售和生产力最大化。
- 品牌体验/客户服务:通过对特定品牌的服务标准进行建模,并通过监控客户反馈,快速响应和解决所有客户关注的问题,确保店内客户服务的卓越性。确保店铺团队与每一位顾客都建立起真正的品牌体验。领导和激励以顾客为中心的文化,证明直接反馈和监督员工的店内经验。
- 指导团队:在顾客参与和销售结果的核心领域为店铺团队提供指导。确保商店团队收到相关的,及时的反馈,指导和重新导向,使他们的成功。
- 操作:监控所有公司和商店的政策和程序是否得到遵守,并直接向商店经理报告所关注的问题。在店铺经理的指导下,监控和维护店铺的运营标准,并根据需要将任务委派给相关人员,以保持良好的运营状态。
- 视觉陈列:确保保持商店的视觉陈列标准。
- 人力资源管理:在店长的指导下,协助指导一支以客户为中心的高效团队。指导并向团队提供与销售相关的反馈。如有必要,定期与店长或人力资源部门直接沟通相关事宜。支持开放政策。
- 预防损失、安全和法规遵循:在商店经理的指导下,监控法规遵循情况,遵守政策和程序、标准和实践,以及公司指示。保护公司资产。监控公司的安全,安全,和收缩避免政策和程序的遵守情况。对所有顾客和员工的伤害迅速做出反应,并立即与商店经理、区域经理和人力资源部门合作。
- 专业行为:尊重他人背景、经验和文化差异,同时维护VF公司和Vans的诚信和价值观的行为榜样。
● Responsibilities: - Sales and Supervision: Assists in maximizing store sales and achieving store sales goals. Monitors sales progress and results against key targets. Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement. Assists in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager.
- Brand Experience/Customer Service: Ensures excellence in customer service in the store by modeling brand specific service standards as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly. Ensures that store team is engaging with each customer to create an authentic brand experience. Leads and inspires customer-centric culture by proving direct feedback and supervision of the associates the in-store experience.
- Coaching Team: Provides coaching to the store team in the core areas of customer engagement and sales results. Ensures store team receives relevant, timely feedback, coaching, and redirection that enables their success.
- Operations: Monitors that all company and store policies and procedures are followed and reports concerns directly to the Store Manager. Under the direction of the Store Manager, monitors and maintains store operations standards and delegates tasks to associates as needed to maintain operational excellence.
- Visual Merchandising: Ensures the visual merchandising standards for the store are maintained.
- Human Resource Management: Under the direction of the Store Manager, assists in supervising and coaching a high-performing team of customer focused associates. Coaches and provides sales-related feedback to the team. Regularly communicates any associate concerns directly to the Store Manager or Human Resources as necessary. Supports the Open Door Policy.
- Loss Prevention, Safety, and Compliance: Under the direction of the Store Manager, monitors compliance and adherence to policies and procedures, standards and practices, and company directives. Protects company assets. Monitors compliance with company safety, security, and shrink avoidance policies and programs. Reacts quickly to all customer and employee injuries and partners with Store Manager, District Manager, and Human Resources immediately.
- Professional Conduct: Models behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and Vans.
● 职位要求: - 大专或技校毕业,大专或同等学历,但非必需;或两年相关零售或服务经验或培训;或同等学历和经验的结合
- 在快节奏的零售环境中工作一年以上
- 能够指导和激励团队超越销售和利润结果
- 能够通过推动商店团队的结果来实现业务目标
- 定期与公众互动,在一个经常拥挤和嘈杂的互动商店环境
- 操作办公室设备和技术(即、电脑、电话、传真、复印机等。
● Requirements: - Associated Degree (AA) or equivalent from two-year college or technical school preferred but not required; or two years related retail or service-oriented experience and/or training; or equivalent combination of education and experience
- 1+ year(s) in a fast paced retail environment
- Ability to coach and motivate a team to exceed sales and profit results
- Ability to meet business goals by driving results through store team
- Regularly interacts with the public in an often crowded and noisy interactive store environment
- Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.)
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