● 招聘公司:Holt Renfrew
● 公司简介:Holt Renfrew是加拿大奢侈品、时尚和时尚的终极目的地。Holt Renfrew在加拿大温哥华、卡尔加里、埃德蒙顿、蒙特利尔(Holt Renfrew and Ogilvy)和多伦多(Bloor Street、Square One和Yorkdale)有7家门店,共有2500名员工。
● 招聘职位:美容顾问PT Jo Malone ● 职位性质:兼职 ● 职位薪酬:$40,000+
● 工作内容: - 始终如一地为所有客户提供卓越的服务
- 超越所有销售和服务的个人目标
- 超越所有销售和服务品牌的目标和指标
- 通过不断获取新客户,发展现有客户,留住忠诚客户,建立忠诚的个人客户群
- 与整个店铺销售团队分享专业水平的产品知识
- 与买方、供应商和销售经理保持良好的关系
- 通过识别关键营销机会、活动执行、分类推荐等来推动品牌销售;定期与门店管理层沟通建议
- 参加所有的教育课程,包括产品知识,供应商,和霍尔特伦弗鲁研讨会
- 完成楼层恢复,视觉陈列,价格变化,以及相关的销售支持任务
- 定期通过电话、邮件和电子方式与个人客户沟通店内活动、商品请求、销售跟进、生日等
- 解决所有客户服务问题,并与销售管理部门合作解决指导方针之外的任何问题
- 完成分配的其他任务
● Responsibilities: - Consistently deliver extraordinary service to all customers
- Exceed all sales and service personal goals and targets
- Exceed all sales and service brand goals and targets
- Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
- Share expert level of product knowledge with entire store selling team
- Maintain solid relationships with buyer, vendor, and selling manager
- Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
- Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
- Perform floor recovery, visual merchandising, price change, and related sales support tasks
- Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
- Resolve all customer service issues and partner with selling management on any issues outside of guidelines
- Perform other duties, as assigned
● 职位要求: - 高中文凭
- 对护肤、美容或香水领域表现出兴趣
- 能够超额完成销售目标
- 高度协作;在以团队为导向的环境中与他人合作并与他人沟通
- 能够在一个快节奏的环境中工作,需要高水平的多任务处理和最小的监督
- 能够根据客户的需要灵活安排工作时间,包括晚上、周末和假期
- 某些品牌可能需要化妆艺术或美学证书
● Requirements: - High school diploma
- Demonstrated interest in the area of skincare, beauty or fragrance
- Proven ability to exceed sales targets
- Highly collaborative; working with and through others in a team-oriented environment
- Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
- Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
- Make-up artistry or aesthetics certificate may be required for certain brands
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