● 招聘公司: 加拿大航空公司(Air Canada)点击申请● 招聘职位: 双语客户销售和服务代理(Bilingual Customer Sales and Service Agents) ● 工作内容: - Handle inbound calls while offering the highest level of customer service, and providing information regarding flights, fares, destinations, special offers and other travel products;
- Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings;
- Provide timely resolutions to customer inquiries, including concerns and/or issues to ensure customer satisfaction.
● 工作要求: - 有呼叫中心客户服务经验;
- 旅游行业经验;
- 计算机应用和互联网的工作知识;
- 高中毕业或同等学历;
- 有资格在加拿大工作;
- 愿意遵守加拿大航空公司的培养标准;
- 掌握英语和法语。
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