● 招聘公司： 越洋航空公司（Air Transat）点击申请● 招聘职位： 乘客支持服务经理（Manager, Passenger Support Services） ● 工作内容： - Manages the team of PSS coordinators;
- Oversees daily flight operations and support provided to all airports;
- Manages all irregular operations (delays), including all follow up in determining root causes; this includes after hours support and critical decision making; producing statistics for executives;
- Ensures adequate connection flight handling, including all passenger reprotection activities, while managing costs;
- Prepares for and participates in the daily operational follow up conference call;
- Liaison with various company departments, including social media, tour operators, marketing, customer relations;
- Scheduling of the team, including managing and reducing overtime;
- Create and publish departmental policies and procedures.
● 工作要求： - 拥有相关领域的大学学位；
- 有至少5年的航空公司运营经验，至少有一年的管理、督导工作的经验；
- 有良好的法语和英语沟通能力(口头和书面)；
- 能够在压力下工作，并具有决策能力；
- 能够数小时进行不定期的操作。
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