● 招聘公司:西部人寿保险公司(Great-West Life) 点击申请
● 招聘职位:需求协调员(Requirement Coordinator) ● 工作内容: - Produce an initial email to inform the servicing advisor of missing information as identified by the New Business Technician (NBT) and Underwriter (UW), and to highlight outstanding underwriting requirements;
- Provides status updates and follow-up communications;
- Follow up with advisors for outstanding requirements;
- Check vendor sites to confirm status of evidence and follow up as required;
- Handle actionable vendor messages;
- Accurately update relevant systems as required;
- Manage pending cases with outstanding requirements through effective management of AURA tasks, spreadsheets and Jira
- Work within service standards;
- After initial classroom and on the job training, demonstrate functional, technical knowledge, skills and speed to complete work in a timely and accurate manner.
● 工作要求: - 拥有大专及以上学历、3年以上客户服务工作和行政职务经验;
- 掌握流利的法语和英语,并有良好的沟通能力;
- 有良好的决策和解决问题的能力;
- 有使用Microsoft Outlook和Excel工作的经验;
- 有通用导航和从供应商站点访问信息的意识;
- 掌握AURA, HOWA, Jira, OnBase是一项资产。
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