● 招聘公司： 加拿大皇家银行（RBC）点击申请● 招聘职位： 客户服务代表培训人员（ Client Service Representative Trainee） ● 工作内容： - Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities;
- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business;
- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions;
- Proactively take ownership of resolving and preventing client banking problems;
- Cultivate and maintain relationships with partners to work as one RBC team;
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.
● 工作要求： - 能够在实际操作、目标驱动的解决方案环境中取得的成功；
- 拥有出色的沟通技巧和情商；
- 能够拥有弹性工作时间；
- 有信心和能力学习金融概念；
- 需要掌握法语和英语两种语言。
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