● 招聘公司： 蒙特利尔银行（BMO）点击申请
● 招聘职位： 客服代表 ( Customer Service Representative) ● 工作类型： 兼职 ● 工作内容： 1. Serve and delight each customer during every interaction and execute financial transaction including deposits, withdrawals, bill payments, foreign currency requests and/or other account transactions in an efficient and professional manner；
2. Proactively demonstrate lobby leadership and educate our customers on self-serve options available to them with the goal to deliver an enhanced customer experience
3. Understand our customers’ needs through quality conversations and identify opportunities to promote the right financial products and services to meet their needs ；
4. Refer customers to branch team members and partners who can have quality needs based conversations to explore customers financial needs and goals ；
5. Maintain overall appearance and presentation of the branch；
6. Actively participate in regular coaching sessions and team meetings. ● 工作要求： 1. 每天3h-9.5h的工作时间；
2. 英语法语流利；
3. 良好的人际交往能力；
4. 有一定的客服工作经验。 1. Access to a variety of formal and informal training including on-the-job training, online learning, virtual classroom and in-class-room learning；
2. Career planning tools and resources to support you in growing your career with us；
3. Opportunities to participate and volunteer in the community；
4. A flexible work schedule to meet your work/life commitments. 扫描下方二维码获取更多招聘信息
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