Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
● 职位要求:
高中学历,一年以上相关工作经验;
本科或同等学历为佳;
较强的行政、组织、计划和时间管理能力,能在快节奏的环境中工作;
掌握MS Office办公软件(Word、Excel、Outlook)和互联网的使用知识;
有进取心,能够锻炼自己的主动性,能够准确地处理多项任务,并能变更优先级;
具有良好的客户沟通技巧,能够冷静、礼貌、有效地与不同的人进行沟通。
● Requirements:
High School Diploma with over 1 year of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning and time management skills to work in a fast-paced environment
Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner