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标题: 汇丰银行招聘兼职双语个人银行专员，无学历要求，快来看看吧 [打印本页]

作者: 蒙特利尔求职招聘 时间: 2020-2-4 07:06
标题: 汇丰银行招聘兼职双语个人银行专员，无学历要求，快来看看吧
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● 招聘公司：HSBC
● 公司简介：汇丰集团是全球规模最大的银行及金融机构之一。汇丰集团在欧洲、亚太地区、美洲、中东及非洲76个国家和地区拥有约9,500家附属机构，在全球拥有超过1亿1千万的顾客。

● 招聘职位：双语个人银行专员

● 职位类型：兼职

● 职位薪酬：$20,000+

● 申请链接：点击申请

● 工作内容：

担任汇丰银行的品牌大使，确定并满足客户需求，提供卓越的客户服务；
充分了解客户的财务状况和需求；
将客户推荐给理财的同事和专家，向客户提供尽可能好的建议；
与同事合作，确保客户的需求都能得到满足；
帮助客户通过互联网、电话和自助银行使用汇丰银行服务，以满足他们不同的需求；
对操作风险、法律法规要求、操作程序和实践的知识。
公平对待顾客是一切的核心。

● MAJOR RESPONSIBILITIES：

Act as a Brand Ambassador for HSBC Bank Canada, delivering an exceptional customer experience through identifying and fulfilling all customer needs at first point of contact.
Effectively question and listen to your customers to enable you to fully understand both new & existing customer’s financial circumstances and needs.
Proactively drive referrals to both Premier and Wealth colleagues and Branch Specialists to ensure that the customer is provided with the best possible advice.
Working collaboratively with colleagues to ensure every need of the customer can be met within the wider branch team.
Help customers to understand how they can flexibly use HSBC services through Internet Banking, phone Banking & Self-service points, to meet their varying needs.
Understand & continue to develop your knowledge of operational risk, legal & regulatory requirements & operating procedures & practices.
Treat customers fairly at the heart of all that you do.

● 职位要求：

持续提供卓越的客户体验；
很强的沟通技巧，与客户进行对话，建立关系；
通过与客户就相关主题进行交流来提升银行的影响力。

● REQUIRED QUALIFICATIONS：

Have a passion for continuously delivering a superior customer experience.
Demonstrate strong communication skills which will enable you to engage in effective conversations with customers & to build strong professional rapport.
Ability to safeguard the bank by holding difficult conversations with your customers on subjects like Anti-Money Laundering, sanctions, complaint handling, and estate planning

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