Work proactively to meet and exceed quotas and sales goals within the designated accounts;
Develop new business with existing client and identify areas of improvement to meet business objectives and quotas;
Develop a trusted advisor relationship with key accounts, stakeholders and executives;
Clearly communicate the progress of monthly/quarterly initiatives to internal stakeholders;
Develop and maintain relationship with the client while managing expectations and any potential escalations regarding the account or the facilities/building;
Identify growth opportunities (Building Operational technologies) in collaboration with operations and the executive team;
Forecast and track key account metrics (ex. sales results and annual forecast);
Prepare account status report(s);
Manage all client requests and address all issue escalations as needed and related to the building(s)/account(s).
工作要求：
工商管理或相关专业学士学位;
在管理关键基础设施的操作技术方面有丰富的经验;
8-10年丰富的客户管理经验;
有客户经理、大客户经理或其他相关职位的工作经验;
有技术销售和大客户增长的销售/业务发展记录;
扎实的CRM经验和MS Office;
工科教育背景(机械、电气)优先;
有系统开发周期和信息通信技术(ICT)知识/经验者优先;
有建筑/机械/电气工程方面的知识/经验者优先;
有机场设施管理经验者优先。
较强的中英文口头和书面沟通能力;
客户管理和客户管理技能;
优秀的业务开发技能。
QUALIFICATIONS:
Bachelor’s degree in Business Administration or any related field;
Solid experience in operational technology (OT) that manages critical infrastructures;
8-10 years of strong Account Management experience;
Proven work experience as an account manager, key account Manager or any other relevant role;
Proven sales/Business development track record in technical sales and growing key accounts;
Excellent business development experience;
Solid CRM experience and MS Office;
Demonstrated ability to influence, negotiate;
Proven ability to juggle multiple accounts and projects at a time.
Technical education background in engineering (mechanical, electrical) is considered an asset;
knowledge/experience with system development lifecycle and Information communication technologies (ICT) is an asset;
knowledge/experience in building/mechanical/electrical engineering is an asset;
Experience in Facility Management or airport industries is an asset.
Customer centric and focused;
Strong verbal and written communication skills in both English and French;