Lead, coach and develop the QA/QC Team to achieve project objectives and targeted improvements
Manages delivery of customer experience program by analysing data in order to identify key priorities and aligns the quality program and coaching activities to assess and develop identified areas
Manages internally operational feedback sessions to provide input on quality performance, trends and focus areas
Communicate and review processes in coordination with other key functions in the organization, both IT and customer service focus
Implement appropriate QA/QC methods/processes to all relevant teams/departments;
Maintain the strategy and approach for life cycle testing, including internal and client facing processes, quality management, and tracking/reporting metrics
Oversee and approve Project Charters, Functional and Technical designs, QA test documentation, estimates and resources
Responsible for Risk identification and advice on risk resolution approach
● 职位要求：
计算机专业本科以上学历或相关工作经验;
4年以上QA管理经验;
必须对软件开发生命周期、方法和QA/QC方法、策略和内部控制有清晰的理解。
与资讯科技经理合作，发展持续的整合实务，管理及维持项目计划、资源及进度报告;
必须有很强的人际关系技巧，能够独立工作和团队合作，并能在技术挑战中茁壮成长。
较强的自动化和性能测试工具知识;
雄厚的技术背景
有开发内部控制文档和自动化策略的经验。
● Requirements：
University degree in Computer Science or relevant experience;
4+ years overall QA experience as a QA Manager;
Must demonstrate a clear understanding of software development lifecycle, methodologies and QA/QC methodologies, strategy, internal control.
Collaborate with IT Managers to develop continuous integration practices, manage and maintain project plans, resources and report on progress;
Must have strong interpersonal skills, be able to work both independently and as part of a team and thrive on technical challenges.
Strong knowledge of automation and performance testing tools;
Strong technical background
Experience in developing Internal Control documentation and automation strategy.