Achieve and/or Exceed Sales Plan: Consistently achieve or exceed monthly and quarterly individual sales plan. Strengthen and develop relationships with existing customers. Sell to NEW Tiffany customers, utilizing E-cards and other customer engagement tools as appropriate. Fully support and align with all key business initiatives and new product launches. Capture meaningful customer data for the purposes of connecting with the client, building relationships, and personalizing future client development opportunities. Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations. Manage current TR Customer base by cultivating new relationships and migrating existing customers at higher levels. Support key Company, Regional, and Local events – and product launches – with strategic client attendance and sales results.
Corporate Standards and Directives: Ensure all sales activity complies with corporate brand standards and directives, including Product Presentation, Visual Merchandising and proper understock organization. Ensure all sales activity supports key business strategies and current initiatives in order to drive the success of the business. Maintain security standards within the store to ensure safety of customers, colleagues and to protect our assets through appropriate care and handling of merchandise.
Personal Leadership: Work as a team and partner with colleagues to ensure a consistent exceptional customer experience and contribute to a positive store environment. Remain current on all industry news and company updates and complete provided training courses to ensure compliance with company policy changes to better serve customers. Exhibit passion and enthusiasm as a TCO Brand Ambassador by modeling elegance through appropriate wardrobe and presence.
● 职位要求：
有零售或奢侈品零售经验或相关客户相关经验(如酒店等)。
良好的销售业绩。
愿意从事非传统的工作时间，包括晚上、周末和节假日。
较强的沟通能力，口头和书面的，客户服务技能和能力，优先处理多个任务是必要的。
能够与不同的客户群合作。
能够在快节奏，不断变化的环境中工作。
熟练使用POS系统和Microsoft Outlook/e-mail。
必须获得在美国或该职位所在国家工作的授权。
学院/大学学位。
宝石学硕士学位或美国宝石学会(GIA)课程工作经验优先。
语言技能优先。
● Requirements：
Previous retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc).
Proven track record in achieving sales results.
Willingness to work non-traditional business hours including nights, weekends and holidays.
Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required.
Ability to work with a diverse client base.
Ability to work in a fast-paced, changing environment.
Proficiency in Point of Sales (POS) systems and Microsoft Outlook/e-mail.
Must have authorization to work in the United States or in the country where the position is based.
A college/university degree.
Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.