Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
Proactively take ownership of resolving and preventing client banking problems
Cultivate and maintain relationships with partners to work as one RBC team
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
● 职位要求：
表现出将客户放在首位的热情，并在实践中取得成功，目标驱动的解决方案环境
良好的沟通技巧和情商
跨广泛设备的数字素养(即、智能手机、平板电脑、笔记本电脑等)
灵活的工作时间
渴望学习和成功的决心
有信心和能力学习金融概念，并愿意获得加拿大的投资基金或加拿大证券课程
精通法语和英语
● Requirements：
Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
Drive and self-motivation, as well as excellent communication skills and emotional intelligence
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
Personal flexibility to work flex hours
Eagerness to learn and determination to succeed
Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course