Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point
Answer phones courteously and promptly
Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities
Ring on the register, report and handle all required transactions, issue receipts and pack merchandise
Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags
Execute reductions, price changes, transfers and cash register routines
Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed
● 职位要求:
高中或同等学历优先
6个月客户服务经验,零售业优先
优秀的客户服务技能
识别和执行销售机会的能力
有能力和意愿操作收银机
良好的沟通和组织能力
能够在快节奏的环境中同时处理多项任务
● Requirements:
High School graduate or equivalent preferred
6 months of experience in customer service, retail industry preferred
Excellent customer service skills
Ability to recognize and execute selling opportunities