Consistently deliver extraordinary service to all customers
Exceed all sales and service personal goals and targets
Exceed all sales and service brand goals and targets
Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
Share expert level of product knowledge with entire store selling team
Maintain solid relationships with buyer, vendor, and selling manager
Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
Perform floor recovery, visual merchandising, price change, and related sales support tasks
Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Perform other duties, as assigned
● 职位要求:
高中文凭
对护肤、美容或香水领域表现出兴趣
能够超额完成销售目标
高度协作;在以团队为导向的环境中与他人合作并与他人沟通
能够在一个快节奏的环境中工作,需要高水平的多任务处理和最小的监督
能够根据客户的需要灵活安排工作时间,包括晚上、周末和假期
某些品牌可能需要化妆艺术或美学证书
● Requirements:
High school diploma
Demonstrated interest in the area of skincare, beauty or fragrance
Proven ability to exceed sales targets
Highly collaborative; working with and through others in a team-oriented environment
Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
Make-up artistry or aesthetics certificate may be required for certain brands