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标题: 年薪2w+!加拿大国家银行招聘兼职客户服务代表,高中以上学历就可申请,快来看看吧 [打印本页]

作者: 蒙特利尔求职招聘    时间: 2019-6-26 10:43
标题: 年薪2w+!加拿大国家银行招聘兼职客户服务代表,高中以上学历就可申请,快来看看吧
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●  招聘公司:National Bank Of Canada

●  公司简介:加拿大国家银行是一个综合性金融集团,它的职责就是在核心市场为消费者、中小型企业及大型集团提供综合性金融服务,以及为它遍布全世界的客户提供特别服务。

●  招聘职位:客户服务代表
●  职位性质:兼职
●  职位薪酬:$20,000+
●  申请链接https://jobs.nbc.ca/job/montreal/customer-service-representative/5889/12335562?src=JB-10420

●  工作内容:
  • 提供个性化、高效率的服务
  • 通过识别和预测客户的需求,引导他们使用电子解决方案(ABM或Internet)或合适的顾问来管理客户
  • 建议并告知客户银行的具体产品和服务
  • 进行经营活动
  • 接听电话和客户要求
  • 完成预定的培训活动,以获得该职位所需的知识
  • 学习并遵守既定的政策、标准和程序
  • 候选人需要能够识别个人和商业银行部门活动固有的所有风险
●  Responsibilities:
  • Offer personalized and efficient service
  • Take charge of clients by identifying and anticipating their needs and steering them toward electronic solutions (ABM or Internet) or the right advisor
  • Propose and inform clients about specific Bank products and services
  • Perform operational activities
  • Answer phone calls and client requests
  • Complete the scheduled training activities in order to acquire the knowledge required for the position
  • Learn and comply with established policies, standards and procedures
  • The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector’s activities
●  职位要求:
  • 高中以上学历,两年以上相关工作经验或大专以上学历
  • 销售和客户服务经验
  • 具备银行产品和服务方面的知识
  • 灵活安排工作时间是一种优势
  • 灵活覆盖多个分支,是一项资产
  • 口语和写作-英语和法语
●  Requirements:
  • High school diploma and two years' relevant experience or College diploma
  • Sales and customer service experience
  • Knowledge of banking products and services, an asset
  • Flexibility to work schedules, an asset
  • Flexibility to cover several branches, an asset
  • Bilingualism (spoken and written) - English and French

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