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标题: 我们不仅要努力工作,而且要尽情玩耍!音乐领域知名企业JAM Industries Ltd.蒙城招聘客户服务行政主任,无学历要求,门槛低,来和我们一起玩吧! [打印本页]

作者: 蒙特利尔求职招聘    时间: 2019-5-15 04:39
标题: 我们不仅要努力工作,而且要尽情玩耍!音乐领域知名企业JAM Industries Ltd.蒙城招聘客户服务行政主任,无学历要求,门槛低,来和我们一起玩吧!
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●  招聘公司:JAM Industries Ltd.
●  公司简介:JAM Industries Ltd.成立于1972年,以埃里克森音乐(Erikson Music)的商业名称在蒙特利尔运营,并于20世纪70年代快速发展起来。21世纪初,公司进入了一个新领域,在美国收购了多家姐妹公司:美国音乐与声音公司(American Music & Sound)、美国音乐公司(US Music Corp)等。如今,JAM的增长和多样化保持了一贯的上升曲线,从而继续巩固其在市场中的地位,提供了一个足智多谋、可靠且创新的分销网络。
●  招聘职位:客户服务行政主任CUSTOMER SERVICE ADMINISTRATOR)
●  申请链接:https://chu.tbe.taleo.net/chu02/ats/careers/requisition.jsp?org=JAMINDUSTRIES&cws=1&rid=749&source=Indeed.com
●  工作内容:来和我们一起玩吧!我们不仅要努力工作,而且要尽情玩耍!
  • 及时有效地管理B2C和B2B客户采购订单和库存;
  • 管理客户订单;
  • 处理退货授权请求,与客户沟通订单问题,现有促销活动和所有其他客户咨询;
  • 目录管理,包括产品分类、分类、导航和产品变体;
  • 完成定期的网站审核,以确保产品信息的准确性、内容差距、改进、促销和营销效果。


  • Manage B2C (Business-to-Customer) and B2B (Business-to-Business) customer purchase orders in a timely and effective manner;
  • Manage customer orders from order entry to delivery;
  • Proactively manage backorders and orders on hold by following up with customers with status updates;
  • Manage inventory levels required for B2B and B2C sales;
  • Support the sales team with customer updates, reliable & accurate order entry, maintaining & growing the existing customer base;
  • Handle Return Authorization requests;
  • Assist and process customer delivery discrepancies, and credit and debit requests;
  • Ensure through team efforts that call quality, productivity, and department’s order metrics are achieved;
  • Communicate with account base in respect to order concerns, existing promotions and all other customer inquiries;
  • Catalog management including product categorization, assortment, navigation, and product variants;
  • Support the completion of custom templates required for new product set up/updates online
  • Help re-name files, re-size or edit existing assets to adhere to customer guidelines
  • Complete regular site audits to ensure accuracy of product information, content gaps/enhancements, promotions and marketing effectiveness.
●  工作要求:
  • 1至2年类似工作经验;
  • 熟练使用微软Office办公软件;
  • 优秀的沟通能力(书面/口头)和人际交往能力,具有组织能力和跟进能力;
  • 具有在快节奏、动态环境中工作的能力;
  • 具有良好的团队协作能力和自主能力,特别注重细节;
  • 流利的双语听说读写能力。

  • 1 – 2 years of similar work experience;
  • Proficiency with Microsoft Office Applications;
  • Excellent communications skills (written/verbal) and interpersonal skills;
  • Demonstrated organizational ability and follow-through;
  • Demonstrated ability to work in a fast paced, dynamic environment;
  • Demonstrated ability to work harmoniously in a team as well as autonomously;
  • Exceptional attention to detail;
  • Fluently bilingual, both spoken and written.



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