蒙城汇
标题:
我们不仅要努力工作,而且要尽情玩耍!音乐领域知名企业JAM Industries Ltd.蒙城招聘客户服务行政主任,无学历要求,门槛低,来和我们一起玩吧!
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作者:
蒙特利尔求职招聘
时间:
2019-5-15 04:39
标题:
我们不仅要努力工作,而且要尽情玩耍!音乐领域知名企业JAM Industries Ltd.蒙城招聘客户服务行政主任,无学历要求,门槛低,来和我们一起玩吧!
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● 招聘公司:
JAM Industries Ltd.
●
公司简介:
JAM Industries Ltd.成立于1972年,以埃里克森音乐(Erikson Music)的商业名称在蒙特利尔运营,并于20世纪70年代快速发展起来。21世纪初,公司进入了一个新领域,在美国收购了多家姐妹公司:美国音乐与声音公司(American Music & Sound)、美国音乐公司(US Music Corp)等。如今,
JAM的增长和多样化保持了一贯的上升曲线,从而继续巩固其在市场中的地位,提供了一个足智多谋、可靠且创新的分销网络。
● 招聘职位:
客户服务行政主任
(
CUSTOMER SERVICE ADMINISTRATOR)
● 申请链接:
https://chu.tbe.taleo.net/chu02/ats/careers/requisition.jsp?org=JAMINDUSTRIES&cws=1&rid=749&source=Indeed.com
● 工作内容:
来和我们一起玩吧!我们不仅要努力工作,而且要尽情玩耍!
及时有效地管理B2C和B2B客户采购订单和库存;
管理客户订单;
处理退货授权请求,与客户沟通订单问题,现有促销活动和所有其他客户咨询;
目录管理,包括产品分类、分类、导航和产品变体;
完成定期的网站审核,以确保产品信息的准确性、内容差距、改进、促销和营销效果。
Manage B2C (Business-to-Customer) and B2B (Business-to-Business) customer purchase orders in a timely and effective manner;
Manage customer orders from order entry to delivery;
Proactively manage backorders and orders on hold by following up with customers with status updates;
Manage inventory levels required for B2B and B2C sales;
Support the sales team with customer updates, reliable & accurate order entry, maintaining & growing the existing customer base;
Handle Return Authorization requests;
Assist and process customer delivery discrepancies, and credit and debit requests;
Ensure through team efforts that call quality, productivity, and department’s order metrics are achieved;
Communicate with account base in respect to order concerns, existing promotions and all other customer inquiries;
Catalog management including product categorization, assortment, navigation, and product variants;
Support the completion of custom templates required for new product set up/updates online
Help re-name files, re-size or edit existing assets to adhere to customer guidelines
Complete regular site audits to ensure accuracy of product information, content gaps/enhancements, promotions and marketing effectiveness.
●
工作要求:
1至2年类似工作经验;
熟练使用微软Office办公软件;
优秀的沟通能力(书面/口头)和人际交往能力,具有组织能力和跟进能力;
具有在快节奏、动态环境中工作的能力;
具有良好的团队协作能力和自主能力,特别注重细节;
流利的双语听说读写能力。
1 – 2 years of similar work experience;
Proficiency with Microsoft Office Applications;
Excellent communications skills (written/verbal) and interpersonal skills;
Demonstrated organizational ability and follow-through;
Demonstrated ability to work in a fast paced, dynamic environment;
Demonstrated ability to work harmoniously in a team as well as autonomously;
Exceptional attention to detail;
Fluently bilingual, both spoken and written.
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