Build and staff the operations and/or mechanic team, from defining hiring needs, executing on those needs, and training new team members.
Manage scheduling, attendance, and general administration of our operations team.
Create a fun, inclusive, and safe work culture. Above all else, you will be responsible to ensure the safety of your team and our riders.
Problem Solve. We operate a technology platform and capital assets in dynamic urban environments. All kinds of obstacles, barriers, problems, and snags happen on a daily basis and you must be ready to solve them as fast as they happen.
Create & Optimize Process. We are a new company launching a new product in new environments - we not only need to create and constantly optimize our own processes for this operation, but for the many JUMP systems that are to follow in the near future.
Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength.
Wear many different hats. This role will have ownership over areas including managing a large and diverse team of field technicians and/or mechanics, overseeing our operations in the field or the warehouse, facilities and vehicle upkeep, workplace safety, parts inventory, charging infrastructure, process creation, project management, etc.
Ability to learn new skills and grow with the role. As JUMP continues to expand, this role will be charged with directing and overseeing additional operational processes and projects.