Utilize BPM to validate and answer requests from GSS;
Utilize Webforms to submit simple requests;
Review daily reports and action as needed;
Review the daily Scanning Exception Report from POS system, narrow the outstanding items based on OBW such as Temporary Items Added, Department Hand keys and Hand Keyed NOF (Not on File)/Local items UPCs and follow up with the CSM, Department Manager or CEM to resolve the issues. Additional Responsibilities;
Adheres to all company policies and standard operating procedures.