加拿大TD银行蒙城招聘经理，客户体验培训生，工作条件好，待遇丰厚，快来申请吧！ - 蒙城汇

Mentor the team on resolving customer complaints and offering personalized advice while enabling the senior service team to act as a point of escalation in ensuring every interaction is legendary;
Handle daily branch administrative duties and support frontline staff to maintain professional space and environment in the branch in common areas in line with marketing and regulatory guidelines;
Liaise with partners to provide customers with the best banking solutions to their financial needs;
Maintain optimal employee scheduling to meet customer demands and compliance requirements; resolve and recommend improvements in daily operations to achieve operational excellence;
Build and lead a diverse team by using employee talent optimally and ensuring their performance management activities are undertaken and completed;
Keep the team updated about end-to-end processes, policies, procedures, TD's Code of Conduct and Ethics, emerging issues, trends, and industry regulations to offer the best customer experience;
Help build an informative and fair work environment by sharing skills and knowledge, promoting open dialogue and motivating team;
Coach the team to ensure customer issues are handled in a timely way, appropriately and consistent with customer problem resolution guidelines.